The fit of all our trousers is "semi-slim", i.e. the leg is adjusted without being tight. The silhouette is thus enhanced while allowing you to wear all types of shoes, for a look from the most casual to the most formal!
The length of our trousers is the same for all sizes and corresponds to a size 34. We have chosen it especially longer than the average to make it suitable for as many people as possible!
What if it's too long for you? No problem, a simple alteration will allow you to adjust the length of your trousers to your liking.
We have created a size guide to help you make this not always easy choice.
You will find it on each product sheet but also HERE.
Yes, the sizes are the same from one pair of trousers to another.
However, our Flannel and Velvet do not contain elastane. If you already have a Chino or a Jean and you are rather tight in it, you should choose the top size.
Although we take great care to ensure that our products are always available, it is possible that we may be temporarily out of stock on certain sizes (the restocking period is usually one month).
Do not hesitate to fill in your email address in the field provided for this purpose on the relevant product sheet in order to be informed as soon as it is back in stock!
Possibly, yes!
You will find all the information about our shops just HERE.
Don't hesitate to ask our ambassadors directly, they will be happy to help you :)
The maintenance of your trousers is very important to make them last as long as possible.
Find all our care advice on our dedicated page here.
The fabrics of our trousers come exclusively from Europe (from Italy and Spain to be precise).
The trousers are then assembled in our workshops located in Europe, where the best know-how resides, notably in Portugal.
You can try on our trousers in one of our shops in Paris (see our stores).
You can also order online and return items that do not suit you, returns are free in mainland France :)
You can fill in the form below :)
Nothing could be simpler!
All you have to do is fill in a short registration form, you will then be able to access your customer account, track and manage your orders and returns...
You will find the registration form just HERE.
To reset your password, simply click on "Forgot your password? "just HERE.
We will then send you an email that will allow you to create a new password.
Once your basket has been validated, you just need to enter your gift code reference or credit voucher in the "Do you have a code? ».
The price will then be automatically adjusted.
You can fill in the form below ;)
If your order is less than 12 hours old and you have placed it at the wrong address, colour or size, it may still be possible to modify it: contact us using the form below.
We will make the necessary changes before sending your order!
Please note: this is only possible on working days.
Find all the information concerning delivery on our dedicated page available here.
The tracking number of your package is in the "Delivery in progress" email you received following your order.
If you haven't received it yet, it means that your order is being processed by our logistics department. You should receive it very soon.
You can also find the tracking number of your package in your "My Account" space, under "My orders/returns", then in the details of the order concerned.
Please fill in the form below ;)
Please find all the information about the product return process on our dedicated page here.
Yes, the return costs are free of charge in metropolitan France thanks to our prepaid labels.
Find out how to return a product just HERE.
You will be informed by email as soon as your parcel is received by our team.
WARNING: the status of your parcel is not automatically changed via your LePantalon account. You have to refer to your tracking number.
Then, you will be informed by email as soon as your refund has been made. We do our best to make it within 7 days after we receive your parcel.
Your return number is on the pre-paid label you have affixed to your package. You can also obtain it via the Colissimo proof of deposit or from your online customer area (in the details of the order concerned).
WARNING: the "return" status is not automatically updated in your customer area. Please take into account the Colissimo email as proof of receipt of your return by our teams. We will then proceed with the refund within 14 days.
You will be notified once the refund has been made :)
Yes, in our LePantalon stores in Paris and under the following conditions:
- Within 60 days of purchase or order
- The product must be new (never worn, never washed, guarantee label always attached)
- On presentation of the receipt or order form
You will find all the useful information about our shops just HERE.
If the product you received is not the one you ordered, contact us using the form below.
In order to process your request as quickly as possible, please indicate on the form:
- your order number
- a photo of the product received
Once the error has been detected by our teams, we will be able to proceed with the exchange of the product.
Product exchange is not possible on our e-shop, even with a product of the same amount, we only offer a refund. Simply make a return request from your "My Account" area, upon receipt we will proceed to refund within 14 days. You can now place a new order while waiting :)
However, you can make a product exchange in our shops if you live in the Paris area or if you are passing through Paris.
For any other question, you can fill in the form just below :)
We do not have any sales or promotions. Our aim is to offer you the best products at the fairest price.
We have sales all year round!
We are always looking for new profiles!
You can apply directly to the offers available just HERE.
Our trousers are available for sale on our e-shop but also in our LePantalon stores.
You will find all useful information about our stores right here.
We are always open to your suggestions, opinions and proposals. Do not hesitate to write to us via the contact form below to let us know, our team will reply as soon as possible.
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